terms of service

RESERVATION POLICY

Private and semi-private lessons are booked on a “first in” basis. Lessons must be fully paid for or have a credit card on file in order to confirm the time.

CANCELLATION POLICY

All private lessons have a 24-hour cancellation policy. Without 24 hours notice a lesson will be deducted from the individual’s account. Thank you for understanding the important care for our coaches’ time. Any cancellation must be emailed to info@conceptpavielle.com at least 1 full business day in advance. Under no circumstances will credit be given on any lessons cancelled without the full 24 hours notice.

REFUNDS

Private and semi-private lessons are non-transferable and non-refundable. In the event of a cancellation with the required notice, no penalty fee will be assessed.

AVAILABLITY CHANGES

Concept Pavielle reserves the right to cancel a lesson at our discretion. If we exercise that right of cancellation we will give clients notice via phone, text, or email and will make an effort to reschedule their lesson. In the event a lesson is not able to be rescheduled we will credit any fees for the lesson that were paid in advance.

DIGITAL MEDIA

Concept Pavielle reserves the right to use any photography and videotaping of a student’s performance or classes for purposes of advertising, promoting or publicizing the company. All ownership shall belong to Concept Pavielle.

BALLET SELECT

This is a progressive program taking place for the entire dance season. Some months with have more classes than others. Your monthly tuition will remain the same all season. We understand that dancers may have to miss class for scheduling reasons. Please contact us directly if your dancer will be missing a scheduled class. Please note that dancers are expected to participate all season and you are financially committing to the entire season.

INTENSIVES

Classes may be physically strenuous and participation is voluntary, based on a participant’s own assessment of their fitness, health, ability to participate and understanding of the class requirements, activities and expected outcomes. Participation is based on an understanding and knowledge that there is a risk of personal injury or death. By entering the studio or class venue participants agree that Concept Pavielle is in no way responsible for personal injury or death. Participants are responsible for ensuring one’s own physical and mental health before, during and after classes.

Parents/guardians should understand that they are liable for the full tuition. No refunds, credits, or transfers are available. Tuition is non-refundable even in the event of the student’s withdrawal or dismissal from the program before it has begun.

Concept Pavielle reserves the right to cancel or change the time or date of the event or change its venue, content and the speakers at any time at our discretion. If we exercise that right of cancellation, we will refund any fees which have been paid in advance, with the exception of processing fees unless otherwise specified in registration.